AI PHONE AGENTS FOR SMBs

AI Phone Agents
for Customer Service

Answer every call. Book appointments. Resolve requests. Route callers—and transfer to a human when needed.

24/7 call coverage
Never miss a customer
Seamless human handoff
Start Free
SMRBJDAM
★★★★★
Trusted by growing service businesses
A live AI phone-agent interface with a customer-service representative, telephone handset, call waveform, and workflow steps
00:00:18
Listening to caller…
Incoming customer call
Customer“Hi, I need to reschedule my appointment.”
Appointment bookedConfirmation SMS sent

How every customer call gets handled

From the first ring to a completed request, Fōnworx keeps the conversation moving and your team informed.

1

Call comes in

Your existing business number rings and Fōnworx answers instantly.

2

AI understands the customer

The agent listens, identifies intent, and asks the right follow-up questions.

3

It resolves or takes action

Fōnworx books, qualifies, updates systems, sends texts, or routes the call.

Appointment booked
CRM updated
4

Human when needed

Complex or sensitive calls transfer seamlessly with complete context.

RB
Rachel Brown
Support team · Connected
BUILT FOR REAL BUSINESS CALLS

One agent. Every common customer need.

Give customers fast, natural help while your team stays focused on the work that needs a person.

Appointment booking

Book, reschedule, confirm, or cancel appointments automatically.

Let's find a time
What day works best for you?
Tue, May 14
10:00 AM
Confirm booking

Lead qualification

Ask the right questions and capture high-quality leads for your team.

Quick question…
What service are you interested in?
Consultation
Installation
Support

Call routing & transfers

Route customers to the right department or transfer to a live person.

Connecting you
I'll connect you with our sales team now.
Sales team available
Transferring…

Customer support

Answer questions, resolve requests, and provide help around the clock.

How can I help?
Track an order
Return an item
Speak to an agent
LIVE AGENT BUILDER

Design your phone agent without complexity

Create powerful call flows, business actions, and human handoff rules with a visual builder.

Drag-and-drop call flows
Custom greetings, prompts, and FAQs
CRM, calendar, SMS, and business integrations
Test safely and publish in minutes
Explore Agent Builder →
Agent Builder
1Incoming CallStart trigger
2Answer & GreetNatural opening
3Detect IntentUnderstand request
4Book AppointmentCheck calendar
5Provide AnswerUse knowledge
6Transfer to HumanLive handoff
INSIGHTS THAT MATTER

Know what your phone agent is doing

Track calls, customer outcomes, transfers, appointments, and business impact in real time.

Real-time call activity
Detailed call analytics and transcripts
Outcomes, reasons, and business actions
Exportable performance reports
Total calls1,248
Answered1,128
Appointments328
Leads512
Resolution91%

Calls over time

Top call outcomes

Appointment booked
Answer provided
Lead captured
Transferred
SIMPLE PRICING

Powerful phone agents for every stage

All plans include a human-like AI voice, call summaries, secure handling, and 24/7 availability.

Starter

For small businesses

$79 /mo
500 minutes included
One phone number
Basic call flows
Email support
Start Free

Pro

For high-volume businesses

$399 /mo
6,000 minutes included
Multiple phone numbers
Advanced integrations
Dedicated support

Never miss another customer call.

See how Fōnworx can answer, resolve, and grow your business around the clock.

Start Free →